Privacy Policy

At Excedentalia, S.L. (“we”, “us”, or “our”), we respect your privacy and are committed to protecting your personal data.

1. Who We Are

Excedentalia, S.L.
Las Rozas, Madrid (Spain)
📧 santiagofraguas@donjamon.net or larsen@donjamon.net

We operate the online store www.donjamon.net.

2. Information We Collect

We collect personal data when you:

  • Place an order or create an account
  • Contact us or subscribe to communications

This may include:

  • Name, address, email, and phone number
  • Payment information (processed securely by providers)
  • Company details (for business customers)

We also collect basic technical data such as IP address, device, and browsing activity to improve our website.

3. How We Use Your Data

We use your data to:

  • Process and deliver orders
  • Provide customer support
  • Send communications (with your consent)
  • Improve our services
  • Comply with legal obligations

4. Sharing Your Data

We share data only when necessary with:

  • Delivery providers
  • Payment processors (e.g. Shopify Payments, Klarna, Google Pay)
  • Analytics and marketing tools

We never sell your personal data.

5. Data Retention

We keep your data only as long as necessary for:

  • Order fulfilment
  • Legal and accounting requirements

6. Your Rights

You have the right to access, correct, delete, or restrict your data, and to withdraw consent at any time.

To exercise your rights, contact:
📧 santiagofraguas@donjamon.net

7. Security

We use secure systems and encrypted connections (SSL).
Our store is hosted on Shopify.

8. Cookies

We use cookies to improve user experience and analyse traffic.
You can manage cookies in your browser settings.

9. International Transfers

Some providers may process data outside the EEA with appropriate safeguards in place.

10. Updates

This policy may be updated periodically. The latest version will always be available on our website.